Commercial refrigerators and walk in-freezers are expensive and complicated appliances. Most businesses heavily rely on these costly equipment and business can practically stall when the appliances run into problems. Keep in mind that commercial refrigerators are heavily used. So repair problems will pop up more occasionally than you think. When appliances do stop working as they should, it’s important to call in a repair service right away. It’s never wise to leave even a minor problem unattended because it might lead to serious problems later. Therefore, here is a list of things to consider when hiring a repair service for your company’s commercial refrigerator and related appliances:
Choose a Company that Specialised in Commercial Fridge Repair
Most businesses resort to calling in a general electrician or, in some cases, HVAC system repair companies to fix commercial fridges and freezers. What the company should be doing is to find a local repair service that specialises in commercial fridges. These do exist. For example, Stuartek is a well-known commercial fridge repair company with locations in many cities across Australia. It’s important to find specialist repair services because these companies have personnel who really know the appliances. Commercial fridges are complex, as mentioned above, and you need people who really know what they are doing to fix these. Commercial fridge repair companies have the right personnel who will be familiar with the model you are using. Therefore, always choose a specialised service company to restore the commercial fridge as good as new.
Check Out the Site Online
Before you settle on a particular service provider, make sure to look up the company online and check out the service website. There will be extremely useful information posted there. For example, some companies lists the models or brands of commercial fridges they can repair. If your model isn’t listed, you can save time wasted on a phone call. You can easily contact these companies or look up fee rates quickly without having to call. You can get a general assessment of how the repair service is by looking at the website. So don’t skip this step.
Recommendations are a great way to find a good service that can deliver as promised. Ask your peers or colleagues which companies they prefer to use. Other businesses such as yours may have good recommendations to give. Recommended repair companies are worth checking out instead of blindly choosing a company you have never heard of before. This is not to say that you should limit your choice to recommendations. But they can be a great starting point in the least.
Read Previous Customer Reviews or Testimonials
Do some online research to find out if the company you have in mind is reviews anywhere on the internet. Customer reviews are the best way to find out if a business can deliver as the marketing material promised. Some repair companies post customer testimonials on their websites. Read these and, if possible, call up the people offering the glowing recommendations to ask pointed questions.
Keep in mind that you need to find a proper repair service to make sure your commercial fridge works in its optimal condition. So use the above pointers to find out the best repairers in your local area.